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Guides for teams running their rentals on OnLot.
Start here
Your address, your sign-in, the fleet board.
Getting started with OnLot
OnLot is where your rental business runs day to day — the fleet board, checkouts and check-ins, reservations, waivers, and everything else your team touches.
Signing in, passwords, and MFA
You always sign in at your own workspace address (your-business.onlot.app), never at onlot.app itself.
Day to day
The counter, the lot, and the paperwork that follows a fleet around.
Daily operations: check-out and check-in
The heart of OnLot is the fleet board — every unit in your fleet, its status, and who has it.
Reservations & online bookings
Book ahead by unit type — "two 4-seaters for the weekend" — and let OnLot watch the math. Find it under Reservations in the sidebar (administrators can switch the module on or off in Settings).
Module
Pickup Queue
On a busy morning the counter knows who is waiting and what kind of unit they want — but the person standing out on the lot is the one who knows which unit is actually next. The Pickup Queue module splits the check-out into exactly those two halves so both sides keep moving.
Waivers & e-signing
Liability waivers, signed digitally, stored so they hold up later. Administrators switch the module on or off in Settings; the pieces below assume it's on.
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Vehicle records
Four small logs under the Vehicles menu keep each unit's paper trail together: meters, tires, expenses, and warranties. Administrators can switch each one on or off in Settings.
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Tickets & plate audits
Two modules for businesses whose units carry plates — toll and citation tracking, and physical plate verification. Administrators switch either on or off in Settings.
Documents
A shared file repository for the paperwork that follows a fleet around — insurance cards, registrations, manuals, contracts. Find it under Documents in the sidebar (administrators can switch the module on or off in Settings).
Module
Parts & inventory
Keep your parts catalog — batteries, tires, brake pads, whatever you stock — alongside the fleet it maintains. Find it under Parts & Inventory in the sidebar (administrators can switch the module on or off in Settings).
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Keep the fleet healthy
Catch problems early, fix them on a schedule.
Inspections
Walk any unit through a checklist — a pre-rental walkaround, a weekly battery check — and keep the results forever. Find it under Inspections in the sidebar (administrators can switch the module on or off in Settings).
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Issues
An issue is a reported problem on a unit — a brake squeal, a cracked mirror, a dead battery. Find them under Issues in the sidebar (administrators can switch the module on or off in Settings).
Module
Service & work orders
Work orders are how maintenance gets done and recorded: the labor, the parts, and the problems they fix, all on one page. Find them under Service in the sidebar (administrators can switch the module on or off in Settings).
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Preventive maintenance: service programs & recalls
Fix things on a schedule instead of on the side of the road. Both features live under the Service and Issues modules (administrators switch modules on or off in Settings).
Reminders
OnLot taps you on the shoulder instead of making you check. Reminders is where you park dated to-dos — registration renewals, insurance dates, seasonal prep, anything with a date.
Module
Fuel & Energy
One log for what keeps the fleet moving — gas fill-ups and battery charging sessions, with cost totals per view. Find it under Fuel & Energy in the sidebar (administrators can switch the module on or off in Settings).
Module
Your team and your numbers
What OnLot tells you, and what comes back out.
Notifications
The bell in the top bar is OnLot's tap on the shoulder: anything that needs your attention lands there, and you choose exactly which events are allowed to ring it.
Knowledge Base
Your team's own documentation, written and read where they already work. Procedures, policies, the morning opening routine, "how do we handle a damage claim" — the answer lives in the sidebar instead of in one person's head. Administrators switch the module on or off in Settings.
Module
Reports
Everything in OnLot comes back out. Reports in the sidebar is a library of runnable reports — click one and the file downloads.
Running multiple locations
One workspace, several lots. If your business runs a single location, none of this appears — OnLot stays simple. Add a second location (administrators, under Settings → Locations) and the whole app becomes location-aware.
For owners
The customer portal, plans, and billing.