Help · OnLot Wiki

Getting started with OnLot

OnLot is where your rental business runs day to day — the fleet board, checkouts and check-ins, reservations, waivers, and everything else your team touches.

Signing in, passwords, and MFA

You always sign in at your own workspace address (your-business.onlot.app), never at onlot.app itself.

Daily operations: check-out and check-in

The heart of OnLot is the fleet board — every unit in your fleet, its status, and who has it.

Reservations & online bookings

Book ahead by unit type — "two 4-seaters for the weekend" — and let OnLot watch the math. Find it under Reservations in the sidebar (administrators can switch the module on or off in Settings).

Vehicle records

Four small logs under the Vehicles menu keep each unit's paper trail together: meters, tires, expenses, and warranties. Administrators can switch each one on or off in Settings.

Tickets & plate audits

Two modules for businesses whose units carry plates — toll and citation tracking, and physical plate verification. Administrators switch either on or off in Settings.

Waivers & e-signing

Liability waivers, signed digitally, stored so they hold up later. Administrators switch the module on or off in Settings; the pieces below assume it's on.

Keep your parts catalog — batteries, tires, brake pads, whatever you stock — alongside the fleet it maintains. Find it under Parts & Inventory in the sidebar (administrators can switch the module on or off in Settings).

Documents

A shared file repository for the paperwork that follows a fleet around — insurance cards, registrations, manuals, contracts. Find it under Documents in the sidebar (administrators can switch the module on or off in Settings).

Pickup Queue

On a busy morning the counter knows who is waiting and what kind of unit they want — but the person standing out on the lot is the one who knows which unit is actually next. The Pickup Queue module splits the check-out into exactly those two halves so both sides keep moving.

Inspections

Walk any unit through a checklist — a pre-rental walkaround, a weekly battery check — and keep the results forever. Find it under Inspections in the sidebar (administrators can switch the module on or off in Settings).

Issues

An issue is a reported problem on a unit — a brake squeal, a cracked mirror, a dead battery. Find them under Issues in the sidebar (administrators can switch the module on or off in Settings).

Service & work orders

Work orders are how maintenance gets done and recorded: the labor, the parts, and the problems they fix, all on one page. Find them under Service in the sidebar (administrators can switch the module on or off in Settings).

Preventive maintenance: service programs & recalls

Fix things on a schedule instead of on the side of the road. Both features live under the Service and Issues modules (administrators switch modules on or off in Settings).

Reminders

OnLot taps you on the shoulder instead of making you check. Reminders is where you park dated to-dos — registration renewals, insurance dates, seasonal prep, anything with a date.

Notifications

The bell in the top bar is OnLot's tap on the shoulder: anything that needs your attention lands there, and you choose exactly which events are allowed to ring it.

Knowledge Base

Your team's own documentation, written and read where they already work. Procedures, policies, the morning opening routine, "how do we handle a damage claim" — the answer lives in the sidebar instead of in one person's head. Administrators switch the module on or off in Settings.

How can we help?